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Ventek Technologies (Pty) Ltd Privacy Policy (1 of 2)

Introduction

Ventek Technologies (Pty) Ltd ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

Information We Collect

We collect and process your personal information mainly to provide you with access to our services and products, and to help us improve our offerings.
The type of information we collect includes:

Personal Identification Information: Name, address, email address, phone number, date of birth, etc.
Technical Data: IP address, browser type, browsing behavior on our website, etc.
Other Information: Any other information you provide to us directly or through our website or other communication channels.

How We Collect Information

We collect personal information directly from you when you:

Visit our website and register for an account.
Contact us via email, phone, or any other means.
Subscribe to our newsletter or marketing materials.
Participate in surveys, contests, or promotions.
Engage with us on social media platforms.

Use of Personal Information

We will use your personal information only for the purposes for which it was collected, including:

To provide and maintain our services and products.
To communicate with you and respond to your inquiries.
To send you newsletters, marketing materials, and other information that may interest you.
To improve our website, services, and products.
To comply with legal and regulatory requirements.

Disclosure of Personal Information

We may share your personal information with third parties in the following circumstances:

With service providers who assist us in operating our website and conducting our business.
When we have your consent to do so.
To comply with legal obligations or to protect our rights, property, or safety.
We ensure that all our third-party service providers are bound by confidentiality obligations and are compliant with POPIA.

Ventek Technologies (Pty) Ltd Privacy Policy, Continued (2 of 2)

Security of Personal Information

We are committed to ensuring the security of your personal information.
We take appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure.
These measures include:

Secure servers and encryption.
Access controls and authentication mechanisms.
Regular security assessments and audits.

Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Once the information is no longer needed, we will securely destroy or anonymize it.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You can request deletion of your personal information in certain circumstances.
Objection: You can object to the processing of your personal information.
Withdrawal of Consent: You can withdraw your consent at any time, where applicable.
To exercise any of these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, through other communication channels.

If you have any questions or concerns about this Privacy Policy or our privacy practices,
Please contact us at:

Ventek Technologies (Pty) Ltd
Email: info@venteksa.com

Complaints

If you believe that we have not complied with this Privacy Policy or POPIA, you have the right to lodge a complaint with the Information Regulator:

The Information Regulator (South Africa)

Email: [complaints.IR@justice.gov.za](mailto:complaints.IR@justice.gov.za) - Website: [www.justice.gov.za/inforeg/](http://www.justice.gov.za/inforeg/)